Voltrush Responsible Gambling Tools and Support

Responsible Gambling Tools at Voltrush

At Voltrush Online Casino we give every account holder a set of controls to manage how, when and how much they play. These sit alongside the standard age requirement of 18+ and are available from inside the account area at any time.

Limits we offer

We let players set a deposit limit, a loss limit or a wager limit on a daily, weekly or monthly basis. Once a limit is reached, further activity of that type is blocked until the period resets. If a player wants to raise a limit rather than lower it, the increase only takes effect after a 24-hour cooling-off period, which gives a pause before the change applies.

These tools work alongside the usual deposit bonuses and promotions, so a limit set on deposits also caps how much can be wagered toward any active offer. Players managing their budget can review and adjust these settings whenever they sign in through account access.

Time-Outs and Self-Exclusion

For players who want a break rather than a permanent step away, we offer a time-out for 1 day, 1 week, 1 month or 3 months. During a time-out the account stays open but play is paused for the chosen period, and the account cannot be reopened early.

For a longer-term break, self-exclusion can be set for 3 months, 6 months, 1 year, 5 years or on a permanent basis. Once self-exclusion is confirmed it cannot be reversed before the chosen period ends, which is why we recommend choosing the length that genuinely fits what a player needs.

Both time-outs and self-exclusion are set from the account dashboard rather than through support, so the request is applied immediately once confirmed, with no need to wait on a reply.

How to Set a Limit or Take a Break

Setting a control takes a few steps from inside the account area, and the same section covers every tool described above.

• Sign in and open the account settings menu to find the responsible gambling section
• Choose a deposit, loss or wager limit and set it to a daily, weekly or monthly value
• Select a time-out of 1 day, 1 week, 1 month or 3 months if a short break is needed
• Select self-exclusion for 3 months, 6 months, 1 year, 5 years or permanently for a longer break
• Remember that any increase to an existing limit only applies after a 24-hour cooling-off period

If a player has questions about any of these settings, our support team is reachable through live chat and email 24/7, plus a Help Center with written guidance.